Is TSS ISO certified?
What type of SaaS solution does TSS offer?
We offer SaaS solutions for shipment, facility and automated end-to-end monitoring of GxP critical operations. Read more about our solutions here
What is TSS experience in the life science industry?
We have over 30 years of experience in temperature control and actionable supply chain insights. Our offer of SaaS, data loggers and services have been developed in close collaboration with the life science industry to ensure safe and sustainable end-to-end drug delivery. Today, over 20,000 users in 150 countries use TSS solutions. Read more about TSS here
Is TSS GxP compliant?
Our solutions are designed based on the requirements of our life science customers, and our solutions are used for GxP compliant release of goods. Our software complies with 21 CFR Part 11 and GAMP standards.
What performance can you guarantee?
Our software is under 24/7 monitoring, with full redundancy and backup. We are proud to have a track record of 100% uptime. We offer different levels of SLA (service level agreements) with regards to response times, RTO and RPO, dependent on your needs.
Can TSS integrate with other systems?
Yes, one of our specialist areas is integrations with 3rd partner software for operational efficiencies and cost savings. We have experience of integrating several ERP, IRT, Freight Forwarders, WHM-systems and more. Read more about our integrations here.
Which services does TSS offer?
We offer a broad range of strategic and operational services, such as 24/7 monitoring and intervention of shipments, calibration services, business analytics and insights for cost savings.
Does TSS offer 24/7 Control Tower services?
Yes, our 24/7 Control Tower services compose of a range of services configurable for each client’s need, and span over vendor managed inventory, reverse logistics of used devices to intervention. It can be used with any of our hardware technologies but is most requested for shipments under the surveillance of active loggers (Bluetooth, GPS, Cellular network). Read more about our services here
Does TSS calibrate its data loggers in-house?
Yes, TSS operates a calibration lab certified to ISO17025 but also works with other ISO certified partners. Read more about our calibration services here
How do I contact TSS customer service?
What type of data loggers does TSS offer?
We offer a broad range of data loggers for both shipment and facility monitoring that capture data on location, temperature, humidity and other conditions. They transmit data in different ways, from common USB upload to active transmission via Bluetooth or Cellular network, as well as location over GPS. Read more about our data loggers here
Can other data loggers be used with the platform?
Yes, we offer a broad range of our own hardware but also integrate 3rd party data loggers from qualified suppliers into our technology-agnostic platform. Read more about our SaaS platform here
Are TSS data loggers IATA compliant?
Which modes of transportation do you support?
We support all modes of transportation, from road and rail over sea and air—Independent of the length of shipment and the regulatory requirements, such as IATA approval.
What type of SaaS solutions does TSS offer?
We offer SaaS solutions for shipment, storage and end-to-end monitoring of GxP critical operations. Read more about our packaged solutions here
Does TSS offer real-time monitoring solutions?
Yes, we offer both real-time monitoring for shipment and storage, including software, data loggers and 24/7 Control Tower services, including device management and intervention. Read more about our real-time monitoring solutions here
Which services does TSS offer?
We offer a broad range of strategic and operational services, such as 24/7 monitoring and intervention of shipments, calibration services, business analytics and insights for cost savings. Read more about our services here
How can I get in touch with you?
If you would like to learn more about your solutions, please get in touch with our customer service here
How do I get started?
Getting started with digitalization of temperature control with TSS solutions is often faster than expected, and we will guide your through the process of setup, configuration and process development. Read about how to get started here