TSS 24/7 Control tower includes a range of services configurable for each client's need. It can be used with any TSS's hardware technology but is most requested for shipments under the surveillance of active loggers (Bluetooth, GPS, Cellular network).

‍Intervention Service

Shipments monitored by TSS devices will be acted upon based on agreed alarm levels. TSS can evaluate the alarm, notify the freight forwarder and customer through approved channels and escalate to instances that the parties have defined in advance.

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Reverse Logistics 

The Reverse Logistics service handles used loggers, whether single use or multiple use. TSS manages the return of single use loggers to TSS for recycling.

For multiple use loggers, TSS re-distributes loggers from receiving to launching sites to optimize use rate. This also includes bringing multi use loggers back to TSS for re-calibration when required and they are then re-entered into the fleet. 

Sustainability Program‍

The hardware components required for temperature monitoring include plastic housings, microchips, batteries, and sensors – all of which have the potential to negatively impact the environment if not handled properly. TSS has therefore implemented a service model that systemically ensures that the maximum number of components are recycled or reused, and do not end up in landfills. This directly aligns to the UN Sustainability Goal 12 and to sustainability and waste reduction goals that many of our clients have. 

Under this approach, TSS provides customers a lower price per logger with the commitment that they will be returned for us to recycle all salvageable components (and when not possible, we will ensure proper disposal). It puts into action our corporate duties to reduce the negative environmental impact of our operations. The return of the devices can either be self-managed or through the TSS Reverse Logistics service.

Vendor Managed Inventory

With the Vendor Managed Inventory service (VMI), TSS is responsible for the monthly re-stocking of data loggers at all sites, based on the number of devices launched during the past month, and the predicted launches in the upcoming month. TSS carries a central security stock to optimize a sustainable fleet.